Create Compelling Customer Experiences
Create Compelling Customer Experiences
Datamatics Enterprise Portal practice enables businesses to leverage their brand on the fulcrum of seamless digital user experience, a highly responsive design, and a user-specific digital journey. It leverages a healthy amalgamation of user experience design and workflow against the backdrop of safe and secure digital technologies and collaboration platforms. The integrated front-end and back-end enable businesses to keep track of their visitors as well as leads in an agile environment and enhance the user experience through guided follow-ups across their knowledge management assets.
Combine best practices with experience in enterprise application development to deliver a comprehensive portal strategy
Create a unique user journey to deliver an enhanced user experience over their company portal
Based on the road-map, build customized solutions with comprehensive business logic, efficient performance, and business and technical scalability
Focus on user experience design, industry best practices, and Agile DevOps
Engage robust, reliable, and secure portal development services according to business requirements, such as Collaboration services, Document Management, B2C Digital marketplace, Business Intelligence, Knowledge Management, Application, Web services & Self-service
Engage in systematic maintenance of portals and websites, including updating content, graphics, and other knowledge management assets
Add new elements, design features, and functionalities
Engage ITIL-based services in an agile environment
Leverage the joint capability of Microsoft, Datamatics, middleware solutions and services, and rich industry-expertise for digital migration from source to target
Migrating Free Law Project to the AWS Cloud
Enterprise Portals offer role-based access to authorised employees to the companies different assets – content, data, and business applications. It is a safe and secure platform for knowledge management, knowledge transfer, and collaboration.
The globally preferred and popular Enterprise Portal software includes Microsoft SharePoint, Sitecore, Drupal, and Liferay.
User Experience Design (UXD) is a specialized discipline that involves designing the layout of an enterprise system to offer the best experience to its users. Enterprise Portals are one category of enterprise systems that are widely accessed by business users within an enterprise domain and outside through a secure enterprise protocol. UXD, as a discipline builds unique, accessible, and practical experiences for users, who interact with the system on a regular basis. It ensures that the layout requires minimum navigation and a lesser number of clicks to reach the specific target destination screen. It also manages the easy and uncluttered placement of elements on each screen. It forms an integral part of the enterprise’s brand and builds positive emotions while interacting with the Enterprise Portal.
Role-Based Access Control or RBAC offers a restricted access as per the role of the user in the enterprise hierarchy. It allows users to access only that content and assets, which they require to perform a specific job.
RBAC is permissions-based and includes several factors, such as job, responsibility, and authorization. It decides whether a user is an administrator, manager, or end-user. It also offers access, such as read-only, create, and modify.
RBAC improves operational efficiency, improves compliance, increases visibility, reduces operational costs, and eliminates data leaks. It forms an integral part of any business system, in general, and Enterprise Portals, in specific.
Design Thinking considers user-level challenges in handling a system, defines user problems, designs innovative solutions to overcome the problems, and conducts user acceptance tests. It forms an integral part of design and development of modern Enterprise Portals.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.