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Datamatics clinches FINTECH India Innovation Awards 2024 for its Automatic Fare Collection Solution for Urban Mobility.
Datamatics wins the award for Best Customer Experience Services
20th February 2024, Mumbai: Datamatics, a global Digital Technologies, Operations, and Experiences Company, today announced that it has received FINTECH India Innovation Awards (FIIA) 2024 in the Best Customer Experience Services category for its Automatic Fare Collection (AFC) solution. FINTECH India Innovation Awards celebrates and honors innovations and emerging technologies that disrupt and elevate the financial landscape.
Arunkumar PV, Vice President - Sales (Engineering Services & solutions), Datamatics received the FINTECH India Innovation Awards (FIIA) 2024 award at Pragati Maidan, New Delhi.
Datamatics' Automatic Fare Collection solution represents a significant shift in urban transportation payment systems. It leverages cutting-edge technologies and fare media, such as EMV open loop, QR Code, NFC, account-based ticketing, contactless card-based, and mobile app-based ticketing solution, enhancing efficiency, accuracy, convenience, and overall customer experience both for the passengers and for the public transit operators (PTO). Over the years, Datamatics has successfully delivered over 30 AFC projects globally, including high-traffic cities like London, New York, Melbourne, Hong Kong, and Dubai. Datamatics also recently implemented its AFC solution for the city of Memphis in Tennessee, USA. In India, Datamatics has successfully executed AFC solution on a turnkey basis for the Mumbai Metro, Lucknow Metro, Kolkata Metro, Delhi-Meerut RRTS corridor by NCRTC, and for the cable car system in Shri Mata Vaishnav Devi shrine in Jammu.
Some of the key features of Datamatics AFC solution that are helping to deliver superior passenger experience:
Commenting on this occasion Mitul Mehta, Chief Marketing Officer, Datamatics, expressed, "Enterprises prioritize customer experience, with convenience being a primary parameter in decision-making. In today's business landscape, customer experience reigns supreme. At Datamatics, our technology empowers our clients to deliver exceptional experiences to their customers. We are excited to receive the FINTECH India Innovation Awards 2024 for our excellence in providing the Best Customer Experience Services through our Automatic Fare Collection Solutions."
Datamatics AFC solution enables seamless commuter transfer for over 40 million travelers, facilitating over 100 million ticketing transactions every day. Datamatics' Automatic Fare Collection system powers commuters with a secure cashless travel solution at the same time, provides operational benefits to transit operators spanning major cities across the world. With our successfully delivered AFC projects worldwide, Datamatics is dedicated to elevating commuter experiences across the world.
To read more about Datamatics Automatic Fare Collection Services: https://www.datamatics.com/engineering/trufare-Automatic-fare-collection-afc
About Datamatics
Datamatics is a Digital Operations, Technologies and Experiences Company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage. It has established products in Robotic Process Automation, Intelligent Document Processing, Business Intelligence and Automated Fare Collection. Datamatics does business with global customers across Banking, Financial Services, Insurance, Healthcare, Manufacturing, International Organizations, and Media & Publishing. The Company has a presence across four continents with significant delivery centres in the USA, India, and the Philippines. To learn more about Datamatics, visit www.datamatics.com
To learn more about Datamatics, visit www.datamatics.com and on LinkedIn, Twitter, YouTube, and Facebook.
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Amit Nagarseker
Marketing & Corporate Communications
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.
