Appointment Scheduling App and Online Patient Registration for a Leading Dental Practice Management Firm in North America

Challenges

The clients's patients could schedule appointments only via call or in person. This system was not completely efficient and the only way patients could be notified of any change in appointments, or additional documents required for the visit was through phone calls.

The client was struggling to cope with the manual processes and paper based forms for appointment scheduling which resulted in inefficiencies and a poor customer experience.