Demo Overview
Damaged cargo is a common hazard in the Supply Chain and Logistics industry. Quick redressal of the damaged cargo claims issue saves further loss and reputation. However, when the Logistics business handles thousands of transportation transactions daily, tracking and quick action on the issue amid pressure is paramount to improving customer experience and loyalty.
Introducing Datamatics’ solution for Damaged Cargo Claims Processing powered by RPA, Agentic AI, and continuous learning-enabled AI/ML models. The solution intelligently leverages technology and simplifies an otherwise tedious process that requires a significant amount of back and forth between the Logistics company and its customer. It establishes a systematic claims processing mechanism. The solution is highly scalable, reduces maintenance costs, and reduces the processing time by 30%.
