Demo Overview
Discover how Salesforce Service Einstein AI, powered by Gen AI, transforms customer service operations across touchpoints. Learn how an insurance company enhanced vendor management, opportunity tracking, service operations, and case resolution rates while improving customer engagement. With AI-driven insights, summarization of customer interactions, and next-best-action recommendations, Service Agents acted quickly to resolve issues. Salesforce Einstein AI is the ultimate solution to revolutionize service and sales in diverse industries, driving efficiency and personalized customer experiences.
