Overview
KaiTone: GenAI-enabled, comprehensive Audio Analysis system
KaiTone is a Generative AI-powered audio and voice analysis system designed to enhance transcription and sentiment analysis across multiple languages. Users can choose models based on accuracy, size, and specific use cases, making it adaptable for different needs. KaiTone supports the upload of multiple audio files or URLs for instant transcription, delivering results with timestamps and sentiment segments. The system achieves up to 90% accuracy with sentiment classification and provides up to 40% faster audio analysis compared to sequential processing, ensuring efficiency and precision. With real-time transcription that has a minimal lag of 25 milliseconds, KaiTone enables live insights for contact centers and customer interactions. It also offers downloadable outputs in JSON or SRT format and seamless integration into databases, making it a versatile tool for international and multilingual organizations, helping gauge emotional tone and deliver actionable insights from conversations.
