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Highly Intuitive Consumer App for a Leading Pet Wellness and Healthcare Provider
Case Study

Highly Intuitive Consumer App for a Leading Pet Wellness and Healthcare Provider

Client

The client is a leading provider of integrated pet care services catering to pets and their parents.

Industry

Healthcare
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Challenges

The client wanted to provide the customer a seamless access to their services (Pet care, stay, play, style). They also wanted to automate the process for booking appointments for the customer while improving customer experience across channels.

The client lacked a professional team to develop and enhance the legacy mobile app catering to pet parents. Their current application had major issues and was not in a usable condition.

Solution | iOS & Android Mobile App Development

Datamatics developed a cross platform mobile application for Android and iOS and implemented a secure server to manager the application.

Datamatics also created the appointment booking feature to enable customers to book and edit appointments on the app and enabled the client to offer pet memberships and packages to their customers.

Impacts
Hybrid Mobile App Case Study - 50,000 Downloads on App-store

Load Reduction

On service centres so that customers could now book appointments as per their convenience
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API Cost Reduction

Client no longer had to account for the cost of using Vetspire APIs
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Increased Efficiency

Automated daily appointment reports generation

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