Salesforce CRM

Businesses interact with different stakeholders on a day to day basis. The interactions generate high amounts of data in structured and unstructured format that cannot be ignored or cast away. It needs to be securely stored and channelled to the right departments in real-time such that business processes move ahead in a seamless manner.

Salesforce Dot Com (SFDC) offers the right infrastructure on Cloud that enables storing and channeling customer interaction data to the geographically scattered departments and teams in real-time. It enables businesses to build and sustain resilient ecosystems that facilitate 360 degree vigilant customer management.

SFDC offers a robust framework for building 360 degree vigilance in stakeholder management – spanning customers, vendors, channel partners, prospective customers, business leads, etc. SFDC can be customized to suit customer requirements and provide individual clouds, such as Sales cloud, Leads management cloud, Service cloud, Marketing cloud, Non-profit cloud, Financial Services cloud, and Experience cloud.