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CLOUD MANAGED SERVICES

Optimize & Scale Your Cloud Workloads On-demand


Datamatics Managed Cloud Services (MCS) and its team of Certified Cloud Professionals specialized in Cloud Data Governance enable businesses to embark on their Cloud Migration goals. The team supports businesses in their Cloud-readiness Assessment, Migration, Configuration, Optimization, and Maintenance endeavors. It offers cost-efficient and scalable business (MCS) solutions.

Datamatics Cloud Managed Services provides Cloud Native environment services that best-fit workloads, optimize performance, and reduce operational costs. It enables businesses to seamlessly integrate their infra and manage complex configurations through Non-Disclosure Agreement (NDA) bound dedicated services. It helps businesses with cost-efficient and scalable backups and disaster recovery mechanisms. 

Datamatics supports businesses aspiring to migrate to the Cloud in adopting the best Cloud Governance practices vis-a-vis Cloud regulatory compliances, data localization, data privacy, workload orchestration, and data resilience that usually create hurdles in Cloud Adoption and Migration. Similarly, Datamatics enables businesses to adopt a Multi-Cloud paradigm and navigate the lock-ins that usually impede innovation through scalable Multi-Cloud arrangements.

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Cloud Managed Service
Offerings

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Bronze - Tier 1

Manages, monitors, maintains, and updates your Cloud environment to ensure it continues to work efficiently without jeopardizing Business Continuity

  • Works best for small and mid-sized (SMB) companies
  • Focuses mainly on Infrastructure uptime support
  • Offers 8 x 5 complete monitoring and support of your Cloud environment
  • Offers Average Resolution Time - 3 hours
  • Focuses on documenting all server configurations
  • Provides integration and user support on all supported servers
  • Provides analysis of events and logs to determine RCA with corrective actions
  • Generates Weekly Status Reports
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Silver – Tier 2

Offers services to customers engaged in Medium to Large Scale business. Offers access to Datamatics Cloud-certified engineers and resources related to architecture and best practice guidance and all the services of Bronze package

  • Works best for Medium to Large Scale business
  • Offers 12 x 5 complete monitoring and Support
  • Offers Average Resolution Time - 1 hour
  • Assigns designated SMEs to your organization
  • Institutionalizes Annual Cloud Architecture Reviews to ensure that you follow Cloud Best Practices
  • Drives growth and reduces Total Cost of Ownership
  • Provides suggestions for the automation of deployed applications 
  • Institutionalizes industry-based best practices to support Cloud Operations
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Gold – Tier 3

Offers services to customers who require comprehensive 24 x 7 support for Cloud management, altering and incident reporting. It includes all the services of Bronze and Silver packages

  • Works best for Enterprise
  • Focuses mainly on Complete Managed Services with performance efficiency
  • Offers 24x7 complete monitoring and support
  • Offers Average Resolution Time - 30 minutes
  • Offers best practice configuration of Cloud services
  • Ensures maximum automation using Cloud-Native services & GenAI
  • Recommends third-party solutions/ tools for better monitoring
  • Institutionalizes Quarterly Review Meetings with Steering Committee
  • Offers possible Value Added Services (VAS)

Value Added Services

Database Support

Engage Cloud Managed Platform-as-a-Service in Cloud Native environments, Infrastructure-as-a-Service SQL Server, end-to-end Cloud environment maintenance with health monitoring, backup, maintenance, recovery, etc.

DevOps Support

Avail CI-CD of Cloud-Native applications with DevOps support services for digital transformation, agile project management, infrastructure-as-a-code, 100% security compliance, faster time-to-market across scalable, complex ecosystems

Data Governance

Engage enterprise-grade Data Governance and Analytics with complex data-sets, including policy-standardization for multisource data, data integration, data transformation, meta-data, self-service analytics, data democratization, and compliances


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Frequently Asked Questions

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