Invert-Logo
 Implemented Salesforce for a Leading International Organization Case Study
Case Study

Rapid Proctor Recruitment Enabled Seamless Execution of a Critical Examination Event For a Leading Assessment Provider

Client

The client is an American test administration company headquartered in Baltimore, Maryland, United States. The company operates a network of test centers across 160 countries, offering thousands of sites where various examinations are conducted.

Industry

Examination and Assessments


Region

USA

Thumbnail-Nov-21-2024-06-35-28-3815-AM

Challenges

 The client faced significant challenges, including reliance on a single vendor for proctoring, which created operational vulnerabilities. The sudden withdrawal of the vendor highlighted the need for a contingency plan to mitigate dependency risks. Additionally, sourcing and deploying 100 qualified proctors within two days required a flexible and scalable staffing solution, which was difficult to achieve on such short notice.

Any staffing delays would have resulted in financial losses and reputational damage, jeopardizing the client’s credibility and stakeholder trust in its examination processes. This unexpected situation demanded immediate action to prevent schedule disruptions and required the client to streamline resource mobilization quickly and efficiently.

 

 

Solution

To address the client’s urgent need for proctors, Team Datamatics swiftly mobilized its sourcing and recruitment specialists, implementing a multi-faceted strategy. Leveraging its extensive candidate database, the team collaborated with partner schools, universities, and associations while conducting referral roadshows to tap into trusted networks.

To ensure maximum outreach, Datamatics promoted job posts through branded and paid ads on social media and sourcing platforms. Additionally, bench resources and on-the-job trainees from 10 partner schools were deployed, enabling Datamatics to secure 150 qualified proctors—exceeding the required number within 24 hours.

Impacts

Cost-01-1

 Reduced recruitment costs while exceeding expectations.

Innovation-01

Leveraged social media, roadshows, and partnerships for swift talent mobilization.

Quality-01

150 trained proctors ensured examination integrity.

Time-01

Completed recruitment in under 24 hours, filling 150 roles ahead of schedule.

Download this Case Study Now

Just fill this form to download the case study.