Invert-Logo
 Implemented Salesforce for a Leading International Organization Case Study
Case Study

A Global Shipping Giant Improves Productivity by 50% with Business Process Automation

Client

The client is a global transportation and shipping company with their presence in over 160 countries. With its headquarters in France, they operate in 420 of the world’s 521 commercial ports.

Industry

Logistics


Region

Europe

thumbnail-Mar-28-2023-01-13-57-6322-PM

Challenges

The client used to send multiple emails that included the shipping details of the voyage to their client. This process was done manually, which was time-consuming. Balance sheet account reconciliation was performed in spreadsheets.

The manual data processing posed restrictions on the quick settlement of ever-increasing data volumes, these factors called for automating these processes.

Solution

Datamatics helped the client to replace all its cumbersome paper-based audits of voyages, with simple access, up-to-date relevant audit reports. The RPA Solution implemented by Datamatics can automate and integrate data from disparate sources into the system and provide a complete visibility to all audit processes, ensuring that no information of voyages fall through the cracks.

The client can now quickly and easily access all the documents that can be viewed through a dashboard that is developed for this project. All the documents are given unique codes and users can now view or download these documents at one click.

Impacts

cc292

90% reduction

In reconciliation time

cc281-1

Reduced errors

With automation

cc189

100% data accuracy

cc82

Enhanced document management

With cloud migration

Download this Case Study Now

Just fill this form to download the case study.