The Challenge: Data Overload, Low Efficiency
After acquiring six banks, the client found itself drowning in an overwhelming volume of documents. Their document management system was bursting at the seams with 35 million loan application forms and supporting documents, making organization and retrieval a daunting task. Manually sorting through this vast archive was inefficient, time-consuming, and prone to errors.
To maintain operational efficiency and compliance, the bank needed a smarter, automated approach—one that could auto-analyze, index, and classify documents into 275 pre-defined categories.
Additionally, they sought to explore Smart Automation solutions that could streamline document classification, improve accessibility, and enhance decision-making. The challenge wasn’t just about managing data; it was about transforming it into an asset rather than a bottleneck.
