The Challenge: A Struggle for Seamless Access
Despite its market leadership, the client struggled with a fragmented information landscape that hampered efficiency. The CIO faced mounting concerns over data governance, security, and compliance, as the lack of a structured document management system made it difficult to enforce access controls and ensure regulatory adherence.
Critical data was scattered across multiple channels—email threads, shared drives, Google Docs, and other repositories—making it difficult for employees to retrieve, manage, and utilize essential information.
Moreover, employees lacked the autonomy to develop and maintain their own information efficiently, relying heavily on IT support for document management. Recognizing the pressing need for transformation, the company sought to consolidate 4TB of documents from siloed sources into a robust document management system (DMS) that would streamline access, improve collaboration, and enhance overall productivity.
