The client is a new-age financial services institution focused on providing credit to small businesses and consumers.The client is committed to bridging the credit gap, offering tailored financial solutions that fueled entrepreneurial growth and individual aspirations.
The NBFC had Production and UAT accounts running on Windows and Linux servers, supporting critical workloads. Security was a major concern. The existing security groups were too permissive, leaving common and database ports open to all, significantly increasing the risk of unauthorized access and cyber threats.
Cost inefficiencies also began to mount. Underutilized resources led to excessive operational expenses, while maintenance costs continued to climb. At the same time, time inefficiencies plagued internal operations. Prolonged system downtimes—whether due to maintenance or unexpected failures—hampered productivity, affecting both internal teams and customers who relied on seamless financial services.
To sustain their growth trajectory and continue delivering fast, secure, and reliable financial services, the NBFC needed a robust, cloud-based solution—one that would enhance security, optimize costs, and improve system resilience.
Datamatics conducted a comprehensive assessment of the NBFC’s existing business processes, AR operations, and technology infrastructure. Based on the findings, they implemented a robust solution centered around an ERM-powered cash management system. This solution provided a unified interface for both customers and the accounting team, streamlining financial workflows and enhancing transaction visibility.
By seamlessly integrating various ERP systems, the ERM solution enabled efficient data exchange and process automation, eliminating bottlenecks and ensuring smoother financial operations. This transformation not only improved operational efficiency but also strengthened security and compliance, setting the foundation for scalable growth.
Reduction in cost of operations
Reduction Recovery Time Objective
Savings for 2020-2021
Just fill this form to download the case study.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.