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Implemented Salesforce for a Leading International Organization Case Study
Case Study

A Leading North American Marine & Space Equipment Manufacturer Migrates Proposal Management System from Oracle to MS Dynamics 365

Client

The client is a leading service provider of subsea equipment and technology that are highly engineered to fit their purpose in areas like Space, Marine and other environments. It is located in Texas, USA. Their offerings include remotely operated vehicle (ROW) services, Maritime and cargo logistics, Space systems (OSS) etc.

Industry

Manufacturing

Region

US
thumbnail-May-29-2023-08-28-32-8282-AM

Challenges

The client used Oracle ERP based system for proposal management. This system had high maintenance costs and lacked integration with azure based applications and services within their eco-system.

The client’s proposal approval process was manual which resulted in significant delays in proposal reviews and final submissions.

Solutions

Datamatics team built a new proposal management system using Dynamics 365 CRM azure based application that allowed seamless integration with other Microsoft applications like SharePoint and MS Teams.

Historical data from the existing system was migrated to the newer Dynamics 365 based application that enabled correct pricing estimates.

Impacts

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Reduced maintenance cost
with cloud-based solution

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60% Improvement
in Proposal submission efficiency

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Proposal win ratio improved
significantly with the help of accurate pricing

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