The Solution: Seamless Approval Framework
Datamatics implemented Order Approval Form System (eOAF) built on the OpenText Documentum xCP case management framework. Designed to bring agility, transparency, and security to the approval process, the solution redefined how orders moved through the company’s complex organizational structure.
This transformation was a centralized user dashboard, enabling real-time tracking of orders at every stage. Seamless integration with SAP and HRIS bridged the gap between disparate enterprise systems, allowing data to flow effortlessly without redundancy. This ensured that order approvals aligned with financial and human resource workflows, eliminating inefficiencies caused by disconnected platforms.
The eOAF system was built to accommodate evolving business needs, allowing the company to introduce new companies, clauses, and order types without requiring complex code changes. To reinforce efficiency, a robust notification system was embedded into the framework, ensuring timely alerts for pending approvals. This proactive approach accelerated decision-making, significantly reducing turnaround times and preventing bottlenecks in critical operations.
