A leading private sector bank automates a statutory compliance process
BFS
A leading private sector bank in India
Challenges
The CERSAI process was a tedious and time consuming process, wherein the bank had to manually update the details of each mortgage case in a third party / government system. The long cycle time was resulting in low productivity and high overhead cost.
Solution
Datamatics implemented Robotic Process Automation (RPA) solution based on a multi-bot architecture. The bots logged in to the core banking system to download the details for mortgage cases. Subsequently, they logged in to the government website to update the data from Excel in to a minimum of 20 fields each on 7 tabs.
