Shri Mata Vaishno Devi Shrine
Travel & Transportation
The client had recently built INR 600 million ropeway project
between Bhawan (the main temple) to Bhairon temple (the final destination on the pilgrimage route). Through the ropeway, SMVDSB has made the difficult 1.45 km trek between the two pilgrimage points highly accessible to devotees.
Datamatics implemented the automated fare collection system, TruFare, and the arduous terrain, which took over 3 hours to cross for young healthy people, can now be completed within 15 minutes from the point of ticket booking. At peak seasons, the ropeway can manage the traffic of 800 devotees per hour.
Time taken to complete the journey which was earlier 3 hours
Devotees managed per hour
In waiting time in queues for ticket booking to support increasing footfall
Higher pilgrim load handled
Just fill this form to download the case study.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.