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Blue Star’s Entire Accounts Payables Improves by 33% with Procure-to-Pay Process Re-engineering Case Study
Case Study

Cooling Down Bottlenecks: How Blue Star Optimized Accounts Payable with Datamatics

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For over seven decades, Blue Star has been synonymous with cooling excellence in India. With 32 offices, five modern manufacturing facilities, and a strong network of 2,900 channel partners, Blue Star has built a reputation for quality, efficiency, and reliability. As industries expanded and consumer expectations grew, the company remained steadfast in its commitment to innovation, ensuring that every solution it delivered met the highest standards of performance and sustainability.


Industry

Manufacturing and CPG
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The Challenge: Adapting to Evolving Business Needs

Blue Star, a well-established name in commercial refrigeration and air conditioning, has always focused on innovation and efficiency. As the company expanded, its procure-to-pay (P2P) process faced growing complexities. Being a multi-business organization, Blue Star has seven different businesses, each having a distinct procurement and P2P process, which made it difficult for them to keep track of invoices and efficiently process them. With a vast supplier network and a high volume of invoices, managing approvals and reconciliation became increasingly challenging. Manual invoice processing, while effective in the past, was limiting scalability and efficiency.

To maintain operational excellence and enhance vendor relationships, Blue Star sought a strategic transformation. The company aimed to optimize workflows, strengthen compliance, and improve visibility into cash flows. The answer lay in AI-powered finance transformation.

The Solution: AI-powered Finance Transformation

Recognizing the urgency, Blue Star partnered with Datamatics to overhaul its procure-to-pay operations. Datamatics, known for its deep domain expertise in intelligent automation and financial process optimization, designed a solution tailored to Blue Star’s challenges.

At the heart of the AI-powered finance transformation was Datamatics’ FINATO procure-to-pay solution and TruBot, an advanced RPA tool that worked together to streamline invoice processing, automate approvals, and enhance financial reporting with AI-driven insights. With FINATO optimizing financial operations and TruBot automating repetitive tasks, the solution digitized invoice processing, eliminating manual intervention and significantly reducing turnaround time. With automated three-way matching, discrepancies were flagged instantly, ensuring compliance and financial accuracy.

A key enabler was the integration of FINATO and TruBot, providing a centralized, AI-powered invoice processing system that ensured real-time tracking, enhanced visibility, and seamless compliance management. Through AI-based data validation and an intuitive dashboard, finance leaders could monitor outstanding invoices, detect anomalies, and optimize cash flow management. This strategic overhaul didn’t just enhance efficiency—it redefined how Blue Star approached its vendor ecosystem.

Impacts

7000+ Vendors on-boarded to new portal

7000+ Vendors

On-boarded to the new Vendor Portal

33% Improvement in Invoice processing

33%

Improvement in Invoice processing time from 45 days to 30 days

70% Invoices Processed through vendor portal

70% Invoices

Processed through vendor portal

98% Payment requests processed within TAT

98%

Payment requests processed within TAT

Customer Testimonial

"We’ve been associated with Datamatics for close to about two years and this journey is around Blue Star’s digitization initiative focused on the procure-to-pay solution. In the true spirit of partnership, we never had a feeling that Datamatics is a vendor or a service provider. We have co-owned and had a joint accountability over this process."

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Neeraj-Basur

Neeraj Basur
Group Chief Financial Officer (CFO), Blue Star

BLUESTAR

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