Invert-Logo
 UTI Mutual Fund's Digital Transformation Journey with Paperless Office
Case Study

UTI Mutual Fund’s Journey to a Paperless Office: A Digital Shift with Datamatics

uti_logo

UTI Mutual Fund is one of India's biggest mutual fund companies, with more than 11 million live folios. With a rich history spanning decades, it has been instrumental in shaping India’s investment landscape. Managing the financial aspirations of millions, UTI Mutual Fund has consistently focused on delivering stability and growth to its investors.


Industry

Financial Services

Listen to the Case Study


Download Case Study

The Challenge: A Legacy Under Pressure

UTI Mutual Fund, one of India’s most trusted asset management companies, had long been a cornerstone of the financial landscape. With a legacy spanning decades, it managed millions of investor accounts, ensuring financial growth and stability for individuals and institutions alike. However, behind this success lay a growing challenge—an increasingly complex and paper-intensive operational ecosystem.

As the business scaled, the reliance on physical documentation became an operational bottleneck. Processing investor transactions, compliance paperwork, and internal approvals were labor-intensive, prone to delays, and susceptible to errors. With regulatory frameworks becoming more stringent and investor expectations shifting towards seamless, digital-first experiences, UTI Mutual Fund knew it had to evolve. The need for an agile, secure, and fully paperless system was no longer a luxury but an imperative.

The Solution: Datamatics’ Paperless Office Advantage

Datamatics implemented its digital workplace solution using OpenText to digitize documents and streamline two key processes: Decision & Approval Process and Payment Process. The solution automated workflows, ensuring real-time approvals, regulatory compliance, and seamless integration with existing systems. Additionally, it digitized payments for over 20,000 transactions by integrating payments with the ERP across multiple locations, significantly improving efficiency and reducing manual intervention.

Datamatics implemented its digital workplace solution using OpenText to digitize the documents and the processing of documents in two key processes: Decision & Approval Process and Payment Process. The solution also digitized the payments of over 20,000 transactions that were carried out by integrating payments to the ERP across various locations. Datamatics deployed a robust, AI-driven document management system integrated with business process automation. The solution addressed UTI Mutual Fund’s challenges at multiple levels:

  • Digitization & Automation: Every document—be it investor application forms, redemption requests, or compliance reports—was digitized and stored securely in a centralized repository, eliminating physical dependencies.
  • Workflow Optimization: Smart workflows automated routine processes, reducing manual intervention and ensuring real-time approvals, significantly cutting down processing times.
  • Regulatory Compliance & Security: A comprehensive audit trail and automated compliance checks ensured adherence to SEBI regulations and minimized risk exposure.
  • Seamless Integration: The solution was designed to integrate seamlessly with UTI Mutual Fund’s existing infrastructure, ensuring minimal disruption while maximizing efficiency.

Impact: Going Paperless for Digital Future

7000+ Vendors on-boarded to new portal

20,000 Transactions

Digitized leading to faster payments

Faster Document Retrieval

Faster Document Retrieval

Led to increased productivity of the employees

Real-time tracking

Real-time tracking

Of the documents leading to faster processing and increase in the speed of decision making

Reduction in Turnaround time

Reduction in Turnaround time

With digital documents easy access in any location across the country.

Customer Testimonial

"Datamatics has been a key partner for us in this digital transformation journey. The team was very flexible, proactive and innovative. They had a great understanding of the solution. Datamatics implemented the digital workplace solution within a record time of three months and we have greatly benefitted from the solution."

Watch Testimonial →

Raghunatha-Reddy

Raghunatha Reddy
Executive Vice-President & Head IT - UTI Mutual Fund

UTI Mutual Fund

Download this Case Study Now

Just fill this form to download the case study.