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Case Study

GP Automate Redefines Healthcare Efficiency with Datamatics TruBot RPA

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GP Automate is a healthcare automation platform designed to reduce administrative workload in general practice. Created by a practicing GP partner, it automates routine tasks like patient registration, lab report processing, and Florey questionnaire management. By streamlining these processes, GP Automate enhances efficiency, improves accuracy, and cuts staffing costs by over 75%, allowing healthcare professionals to focus on patient care.


Industry

Healthcare Technology

 

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The Challenge: Overcoming Administrative Burdens

GP Automate, a healthcare automation platform in the UK’s NHS, identified how administrative inefficiencies drained valuable time from patient care. Healthcare professionals and  general practitioners spent countless hours on repetitive tasks like patient registration, lab report processing, and data entry—time that should have been dedicated to treating patients.

With the NHS facing financial strain and staff shortages, improving efficiency was critical. However, the complexity of legacy systems made transformation difficult. GP Automate believed automation was the answer but needed the right technology partner to seamlessly integrate with NHS operations.

Determined to address these inefficiencies, Dr. Notaney spearheaded GP Automate, a specialized platform aimed at streamlining healthcare administrative processes. However, the challenge remained: How can automation be implemented in a way that is scalable, accurate, and aligned with NHS standards?

The Solution: Smart Automation for Efficiency

With a proven track record in digital transformation and intelligent automation, Datamatics’ team worked closely with GP Automate to understand the pain points in NHS workflows. The solution - TruBot RPA, a powerful Robotic Process Automation (RPA) tool designed to handle repetitive, rule-based tasks with precision and speed.

Datamatics took a strategic approach to automation by focusing on the most time-consuming and error-prone processes. Their experts developed a customized TruBot RPA solution that integrated effortlessly with the NHS’s existing infrastructure.

  • Lab Report Processing: Automating the handling of lab reports eliminated manual data entry errors and significantly reduced turnaround time.
  • Patient Registration: The solution streamlined patient onboarding, ensuring accurate records and improving overall efficiency.
  • Data Accuracy & Compliance: The implementation adhered to stringent healthcare data security guidelines, ensuring compliance with NHS standards.

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Impact: A Revolution in Efficiency

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Improved patient engagement

increased appointment turnout.

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Increased operational efficiency

by reduced 870 clinical hours, streamlining processes for 1 million patients and handling 68,000 lab reports

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Enhanced precision

and reliability ensuring 100% accurate patient data

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Reduced manual efforts enhanced cost-efficiency

Customer Testimonial

"Datamatics has been an excellent partner in this solution that is continually developing and growing, and we look forward to utilizing the artificial intelligence that they have built into Datamatics TruBot to further enhance automation within our industry of the NHS in the UK”

1516943421294

Dr Arun Notaney
CEO & Founder, GP Automate

1651584932235

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