The Challenge: Security Gaps & Rising Costs
As one of the leading communications partners for schools across Australia, the client played a pivotal role in keeping parents, educators, and communities connected. However, the company faced significant challenges in its infrastructure that threatened both security and cost-efficiency—issues that were a growing concern for the Chief Information Officer (CIO).
Security was a major concern. The Security Groups were accessible from anywhere, heightening the risk of attacks and intrusions. On the operational front, the company grappled with high costs due to inefficient resource utilization. Despite having a large infrastructure capacity, many resources were underutilized or no longer needed, leading to unnecessarily high monthly billing.
Recognizing these critical issues, the CIO and the leadership team understood that they needed to modernize their infrastructure to improve security, reduce costs, and enhance operational efficiency.
