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Case Study

Mumbai Metro Lines 2A, 2B & 7 get Automated Fare Collection System for Enhanced Accessibility to Commuters

Client

The client, Established in 1975 is the Mumbai Metropolitan Region Development Authority (MMRDA) which is focused on long-term planning, fostering new growth centers, executing strategic projects, and financing infrastructure development.

Industry

Travel & Transportation


Region

India

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Challenges

The high population density of Mumbai, coupled with the overburdened suburban light rail and bus services, presented a pressing need for efficient and reliable public transportation alternatives.

The Metro rail services that are being introduced one line at a time must meet the demand and expectations of the citizens. The AFC system had to perform accurately & efficiently but also with minimal downtime possible.

Solution

Datamatics successfully executed a comprehensive AFC solution for MMRDA Line 2A and 7, delivering a range of innovative features. Our solution introduced QR-based paper tickets and mobile tickets, along with the versatile RuPay NCMC card.

Notably, the NCMC card implementation achieved 'True' interoperability with other compliant Metro rail and bus systems, ensuring a seamless travel experience for passengers.

Impacts

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Seamless access of Metro services

With state-of-the-art AFC solution.

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Interoperable and NCMC compliant system

Along with Transit Operator specific products.

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Supports multi-channel, multi-modal transit interface

Through RuPay NCMC card CSA wallet.

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