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Fuel Bill Processing Time Reduced By 86% using RPA  solutions - Case Study
Case Study
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Fueling Success: How Ryder Systems Turbocharged Invoice Processing with Intelligent Automation – Fuel Bill Processing Time Dropped by 86%on

Client

For decades, Ryder Systems has been the backbone of businesses that keep the world moving. As a premier provider of transportation and supply chain management solutions, Ryder’s vast fleet of rental trucks and dedicated contracted carriage serve over 50,000 customers, many of whom manufacture the products we use every day. From small businesses to Fortune 500 companies, Ryder plays an essential role in ensuring supply chains remain uninterrupted, efficient, and responsive.


Industry

Logistics & Fleet Management

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The Challenge: A Fuel Billing Nightmare

For Ryder Systems, a global leader in fleet management and supply chain solutions, managing fuel transactions was becoming a bottleneck. With thousands of fuel invoices pouring in from different fuel vendors across North America, their accounts payable team was drowning in manual processes. Each invoice required meticulous validation against fleet fuel consumption, vendor contracts, and compliance norms—a painstakingly slow and error-prone task.

Processing these invoices was not just tedious; it was costly. With every delay, Ryder faced the risk of duplicate payments, late fees, and an inefficient reconciliation process. The company needed a solution that could accelerate invoice processing without compromising accuracy. The goal was clear: streamline operations, improve compliance, and unlock cost efficiencies.

The Solution: Automating for Efficiency

Ryder turned to Datamatics, a leader in intelligent automation and digital transformation, to reimagine their fuel bill processing workflow. Datamatics deployed its Intelligent Automation (IA) solution, which combined AI-driven data extraction, business rule engines, and robotic process automation (RPA) to transform Ryder’s invoice processing from a labor-intensive headache into a seamless, error-free operation.

The solution leveraged:

  • TruBot (Automation RPA Tool) – TruBot directly reads emails coming from vendors and suppliers, automatically downloads the bill attachments, and processes them.
  • TruCap+ (Intelligent Document Processing Solution) – TruCap+ captures relevant data from the bills, converting unstructured data into structured data for seamless integration.
  • Business Rule Automation – Matching invoices with Ryder’s contracts, fleet data, and payment schedules in real-time.
  • Exception Handling Workflows – Identifying discrepancies and flagging them for review, ensuring compliance and accuracy.
  • Seamless ERP Integration – Automatically updating Ryder’s enterprise systems, reducing manual intervention.

Impact: Speed, Accuracy, and Cost Savings

86% Reduction In Transaction Processing Time - RPA Case Study

86%

Reduction In fuel bill processing time

100% Accuracy Achieved using RPA Solutions

100%

Accuracy achieved leading To vendor satisfaction

75% Reduction In FTE Report using RPA Solutions

75%

Reduction In FTE report

High Operational Efficiency - RPA Case Study

Achieved High Operational Efficiency In A Complex Fuel Billing Process

Customer Testimonial

"Datamatics acts as a key partner in our digital transformation journey. They look to solve a business problem and not just provide a technical solution. Datamatics works as an extended team of ours. They are very flexible in what we do together. They have helped us scale by learning our processes and this is what sets Datamatics apart."
David Friedman

David Friedman
Head of Intelligent Automation Centre of Excellence, Ryder Systems

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