Leading NBFC: Boosting Productivity with Real-Time Monitoring with Datamatics TruBI

One of the leading Non-Banking Financial Companies (NBFC) has been a lifeline for millions. With over 1,000 offices spread across one in every three villages, the NBFC plays a crucial role in driving financial inclusion. Over the years, it has empowered more than 4.7 million customers, providing essential financial services to underserved communities. As its reach expanded, the need for faster, more efficient decision-making became critical, pushing the organization to embrace innovation and automation.

The Challenge: Slow, Inconsistent Reporting

The leading Non-Banking Financial Company (NBFC) faced significant challenges in generating business reports. The reliance on manual SQL queries made reporting a time-consuming and error-prone process. With data scattered across multiple systems, employees often had different versions of the same report, leading to inconsistencies and confusion.

Moreover, report generation required extensive effort, often taking months to compile accurate insights. The absence of a real-time dashboard further complicated decision-making, as leaders lacked on-demand access to critical business insights.

To remain competitive, the NBFC needed a solution that could streamline reporting, enable real-time analysis, and provide a single source of truth for the entire organization.

The Solution: Empowering Data-Driven Decisions

Datamatics introduced TruBI, its advanced Business Intelligence (BI) solution, to revolutionize the NBFC’s reporting system. Without making any changes to their existing IT infrastructure, TruBI provided a real-time monitoring framework, drastically reducing the time taken for reporting from three months to just a few minutes.

With TruBI’s interactive dashboards, employees could instantly access data visualizations, trend analysis, and market insights—all in a centralized platform. Datamatics also deployed a Primary Market Data Analysis mechanism, enabling the NBFC to track market trends and adapt strategies proactively.

This transformation led to a massive expansion in system usage, scaling from 2,000 to 8,000 users—demonstrating the platform’s accessibility and impact. The NBFC achieved 99.999% operational uptime, eliminating downtime-related concerns and ensuring continuous access to insights. Overall, turnaround time for reporting was reduced by 80%, empowering leadership teams to make faster, more informed decisions.

With TruBI, the NBFC gained a single, unified source of real-time data, ensuring efficiency, accuracy, and scalability—making data-driven decision-making a seamless reality.