Revolutionizing Trade Finance: How Datamatics Accelerated Operations for a Leading BFSI Giant

India's Largest Private Sector Bank

The Challenge: Manual Bottlenecks in Trade Finance

The leading BFSI giant handling high-value trade finance transactions was struggling with an overwhelming workload. With the closure date approaching, the absence of automation resulted in excessive turnaround times, creating a bottleneck in operations. The entire process was paper-based, requiring manual verification of critical documents. This not only slowed down approvals but also introduced the risk of human errors, increasing compliance risks and inefficiencies.

Trade finance teams had to manually mark, validate, and process large volumes of documents, leading to slower transaction closures and mounting backlogs. The inefficiencies in the system affected the bank’s ability to maintain service quality and meet regulatory deadlines. With increasing trade volumes, the bank urgently needed a solution that could automate processes, reduce manual intervention, and accelerate operations without compromising accuracy.

The Solution: AI-Driven Automation with TruBot

To address these challenges, Datamatics deployed TruBot, its intelligent Robotic Process Automation (RPA) solution, transforming the bank’s trade finance operations. TruBot automated the entire document verification and transaction processing workflow, eliminating the need for manual intervention. It intelligently marked and categorized files, seamlessly transferring them to the relevant destination, ensuring smooth end-to-end processing.

With automation in place, the bank experienced a 50% reduction in man-hours, significantly optimizing workforce productivity. Efficiency in “Run the Business” (RTB) costs increased by 40-50%, lowering operational expenses while maximizing output. Productivity surged by 60%, enabling the bank to process trade finance transactions at an accelerated pace. Most importantly, the system became 100% error-free, mitigating compliance risks and ensuring flawless execution of transactions.

The transformation was game-changing. With TruBot handling trade finance with speed and precision, the bank could meet critical deadlines, enhance service quality, and reinforce its leadership in seamless financial operations.