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KYC automation using Robotic Process Automation RPA Case Study
Case Study

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TruBot Automates KYC Form Processing For A Leading Bank

Client

India's largest private sector bank

Industry

Banking & Financial Services
Robotic Process Automation RPA for KYC automation case study

Challenges

As the bank's customers were increasing day by day, they faced a few issues while processing the KYC forms. They wanted to set up a faster and robust platform for processing those forms and accommodate volume spikes while maintaining a very high accuracy level & customer satisfaction and reduce operational costs.

Solution

Datamatics helped in KYC automation for the bank by redesigning the forms for speeding up data capture and implemented its RPA tool, TruBot to automatically process the data, manage the entire KYC processing cycle including receipt of documents via fax, mail, courier, scanning, processing, validating, document management, archival, retrieval, and generation of MIS reports

Download Case Study

Impacts
50% Reduction In Man Hours - RPA in Bank Case Study

50%

Reduction In Man Hours
RPA Solutions Increase 60% in The Productivity

60%

Increase In The Productivity
40-50% Increase In The Cost Efficiencies Of “Run The Business” using RPA

40-50%

Increase In The Cost Efficiencies Of“Run The Business”
100% Error Free System - RPA in Banking Solutions Case Study

100%

Error Free System

Case Study: KYC Automation in Banks Using RPA in the BFSI industry

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