How can SaaS organizations prioritize customer retention to maintain profitability? SaaS Organizations can only do this by constantly keeping close eye on customer behaviour and competitors’ activity. Using Salesforce, SaaS organizations can easily predict & track customer activity and take necessary steps to minimize customer churn.
Watch the insightful Thoughtcast from Shobit Mittal, Head of Salesforce Practice at Datamatics on how to leverage Salesforce Consulting to Minimize Customer Churn in SaaS Companies and make most out of your Salesforce subscription.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.